General Conditions

 


 

 

 

At Kemonada you will find products designed with all care,  delicacy and the finest attention to detail.

Each item is made by hand, one by one, crafted slowly to the last detail and exquisitely presented.  The result is a gift that is unique, original and exclusive.

All the designs and patterns are in-house and they are duly registered with date of authorship and copyright.  Each product is the result of a long creative process, from the first sketches, preparing the pattern, giving it three-dimensional form, much testing so that each article has the design and quality I like working with.

Since most of the products are for children, it has always been my priority to make everything seem as natural as possible.  That's why I always use hypo-allergenic materials and 100% cotton of the highest quality, instead of wool, because our stuffed animals are meant to receive plenty of hugs and kisses.  I never use plastic parts or glue, I prefer to embroider and sew each piece, turning each design into a small, unique and unrepeatable piece of craftsmanship.

 

Copyright � 2014 Kemonada - Diseño web por Kemonada
Todos los derechos reservados. Esta obra esta protegida por las leyes de copyright y tratados internacionales.
The work is protected by copyright and/or other applicable law.

Shipping

 

As soon as your order is ready to be shipped, you will recieve an message from Kemonada.


We always use the spanish mail service "Correos España".


Standard Letter (correo ordinario):

This is the type of mail service most widely used.We recommend it for small orders. It's the less expensive option.


Registered Letter:

Mail with proof of delivery through recipient's or authorised person's signature. In case your mail is not received by the recipient, a note is left at his/ her address informing he/ she can pick up their mail at the Post Office.

Users can trace delivery status through Correos Website or by telephone, prepare their mail from their PC, and use additional services, such as Return Receipt, Cash on Delivery, Insurance or Express Mail.


Delivery periods for standard or registered letters:

  1. If the letter is sent to Europe, the delivery period will be between 5 and 8 working days.
  2. For all other destinations, the delivery time will vary according to the country (From 10 to 15 days)


 

Our website is secured using the SSL encryption (Secure Socket Layer) to best protect all confidential details provided for payment.

To complete your secure transaction we offer you Visa, Mastercard, PostFinance Card or PayPal payment methods
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